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Best prototyping tools for product and UX designers

For some, failure isn’t an option. But for designers, it’s just part of the...
A woman at a salon checkout counter smiling as she interacts with a client, while using a touchscreen point-of-sale system

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13 Powerful customer retention strategies

Effective customer retention strategies can make or break the success of enterprises. While acquiring...

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10 signs of a bad user experience (UX)

At one point or another, everyone has been the victim of a bad user...

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What is user validation testing?

Getting people to visit your organization's website is one thing. Another is ensuring they...

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How UserTesting is used at different stages of startup growth

No matter the size of your organization, the ability to quickly gather human insight...

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8 ways UserTesting can help UX design teams

Good UX design teams continually seek tools and approaches to better understand their customers...

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4 customer stories that blew our minds in 2023

In an era of uncertainties, today's most successful brands center on customer truth. They...

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A guide to digital customer experience strategy

An effective digital customer experience strategy is essential for organizational success in the modern...

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30 product discovery questions to ask about your next project

Product discovery is an essential phase of product development. During product discovery, cross-functional teams...