UserTesting Blog

Featured articles

  • Top down view of 4 colleagues at a round desk in a meeting

    Blog

    How to build a customer experience strategy framework

    In today’s competitive market, great customer experience is a key driver of success. As...
  • Blog

    How to measure UX ROI and impact

    UX teams often face the challenge of getting stakeholders excited about their findings and...
  • Team of UX designers optimizing websites and apps

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    Top 10 UX optimization tips

    With the digital landscape continually evolving, organizations recognize the need to prioritize the users'...
  • Blog

    How to write user experience survey questions

    When improving your product, leveraging user experience (UX) survey questions is one of the...
  • Photo showing A/B test on mobile phone

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    A comprehensive guide to A/B testing for CRO and UX

    Here's a familiar scenario: you're at a fork in the road with two different...
  • product design principles

    Blog

    Top product design principles for creating standout products

    Having user-centered product design principles means emphasizing early user involvement and iterative refinement to...

All articles

Blog

How to implement a Research Ops program [Infographic]

Originally developed by Kate Towsey of Atlassian, a ResearchOps program manages the people and...

Blog

Introducing our holistic score for measuring user experience: QXscore

Nearly three-quarters of digital experience professionals agree that it’s critical or very important to...

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Do you need permission to innovate?

Christian Idiodi has led or consulted on nearly 200 successful product launches for a...
two people shaking hands

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4 pitfalls of employee surveys you can test and avoid with feedback

If you work in human resources (HR) you’re probably familiar with employee surveys. There...
Screenshot of MURAL and UserTesting test with participants

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Reinventing how we work through digital transformation and collaboration

As Jim Kalbach likes to say, work is not an office it’s what we...
Man smiling sitting in office desk looking at laptop

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Core Web Vitals: What you need to know about Google's UX ranking factor

Core Web Vitals are a new set of metrics from Google, due to be...

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How to build strong design teams that scale

How do you build a customer-focused design team that scales? Susan Rice has done...

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How retail will survive the pandemic through personalization

When Sean McKee purchased his dark gray Mini Cooper convertible last year, he did...

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It’s time to pivot: 3 takeaways from INDUSTRY: The Product Conference

What’s the first thing that comes to mind when you hear the word, pivot...