UserTesting Blog

Featured articles

  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

    Blog

    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

    Blog

    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

    Blog

    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

All articles

Blog

When business is human, insights drive innovation: the 2020 CX Industry Report

Our 7th annual industry report is now available: When business is human, insights drive...

Blog

UserTesting named a Leader in G2’s Spring 2020 Grid®

The crowd has spoken, and for the fifth time in a row, UserTesting has...

Blog

The changing buying behaviours of UK consumers and their response to crisis communications

The UK government and NHS workers nationwide are asking the UK population to stay...

Blog

Why data scientists should embrace human insights

How data science and qualitative, human insights work together comes up often at UserTesting...
Man pulling a Jenga block out of the tower

Blog

How times of uncertainty shape the future of your business

We’ve heard the phrase “ we are in unprecedented times,” a lot over the...

Blog

IntelliZoom—UserZoom's intelligent participant sourcing engine to improve user experience

UserZoom, the leading user experience (UX) research platform company, is dedicated to providing its...

Blog

Making the switch to collecting customer feedback remotely

Like many companies, we’re closely monitoring the latest on COVID-19 and thinking about the...

Blog

Coming soon: the new and improved UserTesting dashboard

We will be releasing our updated dashboard to make substantial UI enhancements that will...

Blog

The ins and outs of building a user research education program

You care about the customer experience. And you want, even need, other people in...