Unlocking campaign effectiveness

Start here for resources, tips, templates, and industry best practices to help your team boost the impact of marketing campaigns—before they launch

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Guide

Unlock your campaign ROI

Learn how to boost campaign effectiveness and ROI with customer insight.

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Maximize campaign ROI with customer insights

  • Blog

    Does it resonate? How marketers can test experiences

    The speed of marketing in the digital age is a double-edged sword. We create...
  • Teaser images for the Template page

    Template

    Visual design evaluation

    Determine whether the quality of visual materials resonate with your intended audience to understand how customers perceive your competitors.

  • Photo of a football player catching a touchdown pass

    Blog

    From kickoff to conversion: what makes Big Game ads unforgettable

    The Big Game is more than just football—it’s the ultimate stage for brands to...
  • Teaser images for the Template page

    Template

    Messaging comprehension

    Learn how people perceive your messaging and positioning to avoid risk and ensure content and branding are clear and relatable.

  • Two women in an office reviewing a document

    Blog

    What is customer journey mapping?

    ​Customer journey mapping serves as a critical exercise for teams dedicated to improving how...
  • Teaser images for the Template page

    Template

    Multichannel journey

    Understand how customers engage with your brand or products across multiple touchpoints

  • Group of people sitting in a small circle talking

    Blog

    What is voice of customer (VOC)?

    ​The well-known slogan, “the customer is always right,” has echoed through organizations since the...
  • People laughing while sitting at a table with coffee

    Blog

    How to create customer personas

    How well do you know your customers? If you’re like most of us, probably...
  • Teaser images for the Template page

    Template

    Diverse and inclusive perspectives

    Learn how experiences differ across groups to better serve all users

  • Photo of 3 people reviewing a marketing plan at a conference table

    Blog

    How to drive more effective marketing with fast human insight

    Most marketing deliverables are sent “in the blind” without any testing to verify that...
  • Blog

    3 keys to using human insights in marketing campaigns

    Today’s marketers strive to be bold, authentic, emotional, and relevant to their customers. To...
  • Katie Karr from Workiva on the Insights Unlocked podcast

    Podcast

    How to leverage customer feedback for improved marketing engagement

    Learn how to fine-tune marketing messaging with customer feedback.

  • woman waving at laptop screen

    Blog

    Know your audience for a better ROI

    Know your audience. If it sounds deceptively simple, that’s because it is. In grade...

How UserTesting customers launch successful campaigns

Customer story

Everypaw by Cardif Pinnacle

Read how Everypaw pet insurance used human insight to refine a TV campaign that increased their market share
Customer Story Teaser Images. Images are used in the cards on the Customer Story Listing Page.

Customer story

HP

See how customer feedback helped HP close the empathy gap and increase revenue
Teaser Images for Customer Stories. These teaser images are used for the Customer Story cards on the Customer Stories Listing page.

Customer story

Athletic Greens

Check out how the makers of AG1, the all-in-one health drink, blend a marketing message that customers love

Improve demand generation with better campaigns

Discover strategies to enhance demand generation campaigns with real user feedback and testing insights.