About Us
The human insight engine for the enterprise
We’re here for the scrunched-up eyebrows of frustration, the lightbulb moments of clarity, and the sighs of relief when an experience just works—the reactions that data alone can’t capture, but real human insight can reveal.
About UserTesting
At UserTesting, we bring real human feedback to the forefront, helping Product, Marketing, Digital, and CX teams validate every decision, co-innovate at scale, and craft customer experiences that feel personal, scalable, and human. Powered by the world’s strongest participant network, AI-driven insights, and expert services, we help organizations create seamless, intuitive experiences that truly connect with customers.
Rated #1 by G2, UserTesting is headquartered in San Francisco, California, and has over 3,000 customers including 75 of Fortune 100.
UserTesting by the numbers
0
of the Fortune 100 powered by UserTesting
0
employees globally
0
companies rely on UserTesting
0
offices across the globe
0M
CxNs generated each year
0s
of millions of minutes of video captured each year
Locations
Our collaboration spaces
We are a remote-first company with collaboration spaces for our employees around the globe.
Interested in joining our growing team?
We are always looking for passionate and committed people with enthusiasm for what we do, so even if you don’t meet every qualification, we’d still like to hear from you!
Awards and recognition
G2 Leader Winter 2025
G2 Leader Enterprise Winter 2025
G2 Leader Mid-Market Winter 2025
TrustRadius Buyer's Choice 2025
Vault Internships Top Ranked 2025
Vault Internships Top Ranked Overall Diversity 2025
Vault Internships Top Ranked Real-Life-Experiences 2025
Vault Internships Top Ranked Tech and Engineering 2025
Stevie Awards 2025 Bronze
Stevie Awards 2025 Silver
Stevie Awards 2025 Gold
2025 Top Rated Software Award on FeaturedCustomers
The Top 100 Software Companies of 2024
Proddy Awards Top UX Research Product
G2 Leader Fall 2024
G2 Users Most Likely To Recomment Fall 2024 - Enterprise
G2 Fall 2024 Award - Best Estimated ROI Enterprise
Ventana Research Award Finalist
G2 Leader Spring 2024 - Enterprise
G2 Leader Spring 2024 - Mid-Market
Stevie Awards 2024 Bronze
Stevie Awards 2024 Silver
G2 Enterprise Spring 2024 Award
G2 Users Love Us Award
G2 Leader Spring 2024
TrustRadius Top Rated 2024
G2 Leaders Badge Winter 2024
G2 Crowd Leader Badge Enterprise Winter 2024
Customer success winter 2024 award
Customer feedback management software winter 2024 award
Constellation shortlist 2024 award
G2 Badge Small Business Summer 2023
Achievement in Customer Service Automation
Front-Line Customer Service Team of the Year
2023 Global Emerging Partner
TrustRadius Best Relationship Winter 2023
TrustRadius Best Value for Price Winter 2023
TrustRadius Best Feature Set Winter 2023
TrustRadius Best Of 2023 Award
G2 Leader Badge Small Business Fall 2022
G2 Leader Badge Mid Market Fall 2022
G2 Leader Badge Enterprise Fall 2022
Best Technology Partner Newcomer
Financial Times Americas’ Fastest Growing Companies 2022
Crozdesk Quality Choice 2022
Crozdesk Trusted Vendor 2022
Crozdesk Happiest Users 2022
GetApp Category Leaders for UX Software 2022
Atlanta Journal-Constitution Top Workplaces 2022
Stevie Award 2022
TrustRadius Most Loved 2022
TrustRadius Best Feature Set 2022
G2 Leader Badge Small Business 2022
G2 Leader Badge Enterprise 2022
G2 Leader Badge Mid Market 2022
The Proddy Awards User Research 2021
G2 Leader Badge Mid Market 2021
G2 Leader Badge Enterprise 2021
G2 Leader Small Business 2021
San Francisco Business Times Best Places to Work
Financial Times Americas’ Fastest Growing Companies 2021
Built In SF BPTW 2021
Built In Perks and Benefits 2021
G2 Software Sellers 2021
G2 Customer Service 2021
TrustRadius Top Rated 2021
TrustRadius Best Customer Support 2021
Transatlantic Growth Awards
Tech Cares TrustRadius
Stevie Award 2020
San Francisco Business Times Best Place to Work
Proddys Best Usability Testing Winner
FT The Americas’ Fastest Growing Companies
Crozdesk Trusted Vendor
Inc best work places 2020
TalentDesk Best Companies To Work For
Stevie Award 2019
San Francisco Business Times Fast 100
Products that Count
Inc. 5000
Inc Magazine's Best Workplaces
Bay Area News Group Top Workplaces
Atlanta Journal Constitution Top Workplaces
