All works by Author: Bobby Meixner

Photo of a team at a conference table discussing CX strategy

Blog

The missing piece in your CX strategy (hint: it’s not more tech)

If you're looking for ways to optimize your digital commerce experience, you're not alone...
Photo of customer service agents working at a call center

Blog

Unlocking the next level of call center optimization

In the past few years, artificial intelligence (AI) advancements have revolutionized customer service. Many...