UserTesting Blog

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  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
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    How user research in product development and design transforms products

    In today's rapidly evolving digital landscape, design teams are under increasing pressure to deliver...

All articles

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Five ways to make your research data watertight

Here’s the scenario: you’re about to head into the boardroom to present your UX...
Person waving hello to someone on a zoom call

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Five UX tests marketers need to try right now

UX testing may not be the first thing that comes to mind when you...

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Gaming the system: 5 things UX designers can learn from video games

Video games are just a silly toy for kids, right? I mean, ecommerce is...
Person on a phone call looking at his laptop

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How to avoid 'leading questions' in UX tests

What are leading questions? In social science research, a leading question encourages a person...

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How PayPal increased credibility and confidence with multiple research methods

With 113.2 million active accounts, every UX-related decision has a significant impact. Deborah and...

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Nonprofit Cradles to Crayons saves big with prototype testing

Cradles to Crayons saved money by enlisting the help of UserZoom’s Research Delivery experts...

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How MoneySuperMarket used insights to drive change across an industry

Rapidly reaching insights with a high level of confidence Since 2013, UserZoom has become...

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Leading healthcare IT provider: how they prove the value of UX as part of the PDLC

In a rapidly changing landscape, it’s more important than ever to talk the same...

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International Ecommerce company: reducing customer support calls

How can we deliver quality credible results to stakeholders and decision-makers in our company...