Careers

You're in good company

Join us in empowering companies with breakthrough perspectives, so they can deliver exceptional experiences.

UX research team having a strategy meeting

What we're creating is a window to help organizations see the world from another point of view—a way to feel what others are feeling.

At UserTesting, we believe empathy is a core component of who we are and how we work, driving us to hold ourselves accountable and ensure we can see and experience things from other people's perspectives.

We’re leading a movement for empathy. This means shifting from only seeing business-as-numbers to seeing business for people. This empowers us to bring our authentic selves to work every day, and drives everyone at UserTesting.

What we believe

When you're a part of UserTesting, you are part of a global family; we look out for each other and support one another to do the best work of our lives—together. As a company, these are the values that we stand behind and guide us as we work.

UserTesting value - Deliver on Commitments

Deliver on our commitment

We're accountable to ourselves, our teams, and our customers. We follow through on our promises and take ownership of our outcomes.

Accountability
Trust
Reliability
Follow-through
Drive results

Don't wait

We don’t wait. We lead the way by encouraging proactive behavior. Everyone is motivated to take charge and be forward-thinking.

Take calculated risks
Bias for action
Decision-making
Self-starter
Problem-solving

Operate with respect and consideration

We treat others with respect in every interaction and foster a culture of empathy and inclusivity where diverse perspectives are valued.

Empathy
Customer-centric mindset
Collaboration
Inclusion
Teamwork

Building a culture of empathy

At UserTesting, we believe productivity and purpose comes when a company can express true empathy for its customers and employees. We believe that in order to bring that practice to life it must be the foundation of our ethos. To empower our employees to do their best work, we offer them an exceptional experience: a positive culture, fantastic career growth and opportunities, lots of social interaction, wealth-building compensation, and targeted benefits.

Office image of UserTesting employees, sharing empathy

We’ve got your back

When you join UserTesting we ensure that you and your family can thrive together. We believe that starts with these three key areas.

Exceptional healthcare

Our employees' well-being starts with having access to essential benefits that help cover your fundamental needs and those of your loved ones.

Wellness

Our wellness packages are designed to cover an array of needs so that you can be your best self and feel good while doing it. All employees have access to a monthly wellness reimbursement, healthcare, on-demand coaching, wellness Wednesday activities, and more.

Flexibility

Things come up, we all have different needs, and sometimes we just need time to unplug and recharge. We believe in providing our employees with generous time off, holidays, and flexible work-life integration.

Meet the UserTesting team

Hear from some of our teammates about their UserTesting experience—what they’ve learned, how they stay motivated and do great work!

I've been able to answer some of the biggest questions that I've had about life and people and the human experience at UserTesting. It's given me great insight on how I move in this world, how I show up in this what, what I advocate for in this world, what I represent in this world.

Lisa Lloyd Senior Learning Experience Architect

If our five core values resonate with who you are as a person, then UserTesting is the place for you. This is what makes UserTesting a unique place--our core values weave through everything we do.

Kilimanjaro Robbs Ecosystem and Alliances Director

Inclusion, Diversity, Equity and Belonging at UserTesting

We know that people genuinely thrive and do their best work when they can be themselves and are supported—we also know this looks different for us. To ensure that happens, our culture must be inclusive, equitable, and free of bias. And to make a real systemic change, we must hold ourselves accountable and match our commitments with action.

Learn more

Where we work

San Francisco Bay Area, London, Manchester, Edinburgh, Barcelona, Paris, Denver, NYC, Singapore and Atlanta

map of UserTesting offices around the globe

Interested in joining our growing team? Check out our open positions.

We are always looking for passionate and committed people with enthusiasm for what we do, so even if you don’t meet every qualification, we’d still like to hear from you!

Apply today