Fintech, also known as financial technology, refers to new and emerging technology that enhances and simplifies the usage of financial services—typically through smart devices and by startup organizations. Think about the last time you deposited a paper check using your mobile banking app, split a bill with a friend using a digital wallet, or tracked your monthly expenses online. These all fit within the fintech space. While many of these services are geared toward consumers, fintech also aids organizations and entrepreneurs who rely on these technologies to automate tasks, manage accounting needs, and provide better user experiences.
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Contact SalesFintech is all around us and a part of our everyday routines. Below are some common examples.
International adoption of fintech is only expected to increase. As of 2019, 75% of global consumers use a type of transfer payment service. More and more services are also becoming readily available, with the Americas leading the global market with the most fintech startups, at almost 11,000. To stay afloat in a space that can change overnight, it’s all the more imperative for financial services to prioritize customer empathy and offer an incomparable UX and CX.