Celebrate your impact: apply for a 2025 illumi Award!
Recognizing brands using human insights to craft amazing experiences.

What are the illumi Awards?
The illumi Awards honor UserTesting customers who leverage human insights to design better products, improve marketing impact, and elevate customer experience.

Who can apply?
Award nominations are open to all current UserTesting customers. Recent winners include Wells Fargo, BT Group, American Airlines, Amazon, and Burberry, to name just a few. Here are the websites that showcase the winners from 2024 and 2023.

Why apply?
Winning an illumi Award means gaining industry recognition, increased visibility, and valuable promotion for you and your team. Winners receive:
Recognition & credibility – Showcase your achievements and enhance your reputation.
Increased exposure – Press, social media coverage, and promotional opportunities.
Spotlight opportunities – Select winners may be featured in a high-production video story.
Exclusive trophy – A tangible symbol of your success to display proudly.

Judging criteria
A panel of industry experts selects finalists and winners based on:
Impact – The significance of your work for customers and/or your organization.
Storytelling – A clear, compelling narrative of your challenge, solution, and results.
Proven value – Metrics that showcase the success and innovation of your team.
Explore past standout customer stories on the UserTesting customer stories page.

Three Simple Steps

Step 1
Download either the Google Doc or the PDF

Step 2
Fill out the application

Step 3
Submit your application here
Ready to showcase your work?
Applications close Friday, April 4, 2025, at 11:59 PM PT.
Tips for a winning application
Your illumi Awards application is your chance to showcase how human insights helped you overcome business challenges, uncover key learnings from customers, and bring amazing customer experiences to life—with measurable impact!
Tell your story – Share the challenges that led you to UserTesting and the insights you uncovered.
Show your impact – Highlight the business outcomes and key metrics that prove success.
In which category does your story fit?
UserTesting may select Distinguished Luminaries outside of the conventional illumi Award categories.