About the author

Nathan Issacs UserTesting author

Nathan Isaacs

Nathan is a Senior Content Producer at UserTesting. When he's not producing UserTesting's Human Insight podcast and other human-centered content, you can find him making beer, riding on Zwift, and fixing up his 110-year old Craftsman home.

All works by Nathan Isaacs

Blog

Do you need permission to innovate?

Christian Idiodi has led or consulted on nearly 200 successful product launches for a...
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Screenshot of MURAL and UserTesting test with participants

Blog

Reinventing how we work through digital transformation and collaboration

As Jim Kalbach likes to say, work is not an office it’s what we...
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Blog

How to build strong design teams that scale

How do you build a customer-focused design team that scales? Susan Rice has done...
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Blog

How retail will survive the pandemic through personalization

When Sean McKee purchased his dark gray Mini Cooper convertible last year, he did...
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Blog

How to delight your raving fans through customer listening

It doesn’t seem intuitive—from a design perspective—to add steps to a sign-up process, but...
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Blog

Executive alignment drives customer-centricity: insights from a C-level strategist

Knowing your audience is foundational for marketers, UX professionals, and project managers alike. However...
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Blog

How video evokes empathy: insights from a former design lead at Hulu

When John S. Couch started at Hulu as Vice President of UX and Design...
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Blog

Accelerating edtech: supporting learners in a remote world

Edtech is booming by all accounts, whether it's measured by the more than $10...
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