Reports

Industry reports and guides for product, design, and competitive studies to bring you actionable data and insights.

Featured reports

Report
2024 Q4 Retail Pulse Report
Uncover the drivers behind consumer loyalty and how innovative retailers can set themselves apart in an increasingly competitive market in UserTesting's Q4 2024 Retail Pulse Report.
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Report
The Forrester Wave™: Experience Research Platforms, Q2 2023
Discover why UserTesting is a leader in Experience Research
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Report
Emphasizing Empathy as a Cornerstone of the Customer Experience
Read this Harvard Business Review report to explore the role of empathy in delivering a better customer experience.
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Report
FORTUNE Brand Studio: The ROI of Customer Empathy Report
Learn how empathy impacts financial performance from global CEOs.
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Report
Forrester Study - The Total Economic Impact™ of the UserTesting Human Insight Platform
Discover the economic impact of user research with UserTesting and understand the financial benefits and ROI of UX research.
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Report
Forrester: How to Democratize Experience Research
Learn how to empower teams to gather and act on customer feedback across your organization.
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