About the author

Ki Arnould UserTesting author

Ki Arnould

Ki is a CX and user research enthusiast, low-carb queen, minimalist, media nerd, and happy hour maven

All works by Ki Arnould

Two colleagues looking at charts on a tablet

Blog

Benchmarking UX: how to track improvements over time

A fellow UX professional recently told me a fun story: Her boss came to...
Read more

Blog

Testing the customer experience of Amazon's Prime Day

Prime Day was Amazon's global shopping event on July 15, 2015, that offered more...
Read more

Blog

Adding remote focus groups to your user research strategy

A lot of remote, qualitative testing is done on an individual level. However, it...
Read more
Team sitting in a circle and listening to talking woman holding her laptop

Blog

Setting clear objectives for your UX research

“What do people want?” It’s a simple question... with a complicated answer: It depends...
Read more

Blog

Why You Should Do a Dry Run Every Time You Test Remotely

The UX industry is all about making a better product—improving the apps and sites...
Read more

Blog

4 guidelines for writing great multiple choice questions

Behind every great user experience is great user research. One way to get valuable...
Read more
© UserTesting 2024
SOC security logo CSA security logo GDPR security logo