About the author

Stephanie Kong UserTesting author

Stephanie Kong

Stephanie is a product marketer with over ten years of experience in brand and product marketing spanning the publishing, online advertising, consumer electronics, and SaaS enterprise products industries.

All works by Stephanie Kong

Blog

Simplifying camera tasks for mobile tests and ethnographic research

Ethnographic research is a qualitative research method where a participant is observed in their...
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Blog

Suggested Sentiment: increasing speed to insight with the power of machine learning

At UserTesting, increasing speed to insight is a priority. Most tests (upwards of 80%)...
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Blog

Our sentiments…on the importance of Sentiment Tagging

In our lives—be it physical or digital—we look for signals to better understand how...
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Blog

Live Conversation updates: easier scheduling and faster speed to insights

When we first released Live Conversation, our remote interview solution, we knew that allowing...
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Blog

Coming soon: the new and improved UserTesting dashboard

We will be releasing our updated dashboard to make substantial UI enhancements that will...
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Blog

5 reasons why you must provide stellar mobile experiences

These days, so much of a person’s life is spent using mobile devices and...
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Woman texting on mobile phone

Blog

Test all your mobile experiences with UserTesting

We’re pleased to announce the release of full screen recording for testing mobile experiences...
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Illustration of a robotic face hovering over a cell phone

Blog

How we used Machine Learning to improve Transcripts

When customers are viewing the video of a completed test, helpful features speed up...
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Blog

Breaking hearts and making stars

In 1976, Elton John and Kiki Dee serenaded audiences, beseeching: “Don’t go breaking my...
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