Resources

Glossary

A repository of acronyms, jargon, and useful words for product and customer teams.

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Net promoter score

Net promoter score, or NPS, measures customer satisfaction. It’s typically measured with a customer survey that asks the customer, “How likely are you to recommend this business to a friend or colleague?” on a scale of 0-10, with 10 being the highest and the best score and 0 being the lowest.

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Neural network

Artificial neural networks (ANNs) serve as the backbone of the burgeoning field of machine learning, propelling advancements in complex areas such as image recognition and natural language processing. Let's dive into the intricacies of neural networks, including what they are, how they work, the different types, and how they relate to deep learning.

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