UserTesting resource collections

Our top resources for industries and trending topics

Industries

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Resource collection

Ecommerce

Create ecommerce and online shopping experiences that convert with best practices, expert advice, user research templates, and more

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Resource collection

Financial services

Innovate and optimize financial services experiences with these user experience articles, guides, and usability testing templates

UserTesting guide for consumerization of healthcare: Meeting customer and patient expectations with user feedback

Resource collection

Healthcare

Innovate and optimize healthcare experiences with these use cases, guides, test templates, webinars, and podcasts.

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Resource collection

Media and entertainment

Innovate and optimize media and entertainment experiences with these user experience articles, guides, and usability testing templates

Topics

  • Decorative illustration representing marketing campaigns

    Resource collection

    Unlocking campaign effectiveness

    Learn how to leverage human insight to unlock campaign effectiveness for demand generation—before launch.

  • Digital assets for Optimizing conversion rates for retail and consumer brands

    Resource collection

    Optimize conversion rates with human insight

    Start here for a curated library of UserTesting's best resources to improve conversion rates and boost customer loyalty.

  • Image Assets for Guide: How to Enhance Design Efficiency

    Resource collection

    Drive design team efficiency

    Learn how to human insight boosts your design team's efficiency and impact.

  • Hero image Improving NPS 
through user insights: 
A quick-start guide 
for researchers

    Resource collection

    Improve NPS with user feedback

    Learn how to leverage human insight to drive customer loyalty and boost NPS.

  • teaser-2024-collections-ai-machine-learning-400x208_720.png

    Resource collection

    AI and machine learning

    Learn how to leverage AI and machine learning to improve digital customer experiences.

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    Resource collection

    UX research

    Uncover business-critical insights and gather more customer feedback and insights with optimal efficiency.

  • teaser-2024-collections-mitigate-risk-400x208_720.png

    Resource collection

    Mitigating risk

    Discover how to eliminate guesswork and build better experiences faster— with greater confidence and less risk.

Explore UserTesting solutions and services

  • teaser images for resource topic omnichannel banking

    Solutions

    Financial services

    Innovate and optimize experiences to drive trust and customer loyalty

  • Image of man and woman in a hallway talking and looking at a tablet in the workplace

    Solutions

    Ecommerce

    Create frictionless online shopping experiences by optimizing your ecommerce experiences and boosting conversions with human insight

  • teaser image for solutions healthcare

    Solutions

    Healthcare

    Understand and empathize with patients to improve healthcare experiences and drive loyalty

  • Solutions

    Consumer technology

    Keep up with the rising demand for exceptional consumer technology experiences.

  • Solutions

    B2B technology

    Innovate and optimize experiences to drive trust and customer loyalty

  • Nurse at patient bedside

    Solutions

    Hospitals and healthcare systems

    Understand and empathize with patients to improve healthcare experiences and drive loyalty

  • Woman in pharmaceuticals biotech working in a lab

    Solutions

    Pharmaceutical and biotech

    Understand and empathize with patients to improve healthcare experiences and drive loyalty

  • Man watching streaming tv using a remote

    Solutions

    Media and entertainment

    Uncover how your audience engages with content across every touchpoint.

  • Solutions

    Travel and hospitality

    Exceed traveler expectations for health, safety, and personalized, memorable experiences.

  • Automotive

    Solutions

    Automotive

    Get customers where they need to go with exceptional automotive experiences

  • teaser image for gaming and gambling

    Solutions

    Gaming and gambling

    Up the ante with winning gaming and gambling experiences

  • teaser image for solutions team executives

    Solutions

    Executives

    Steward a more customer-centric organization with insights from your customers. Drive business growth, increase product adoption, and grow customer loyalty with a proven framework for scaling human insights and customer empathy throughout the organization.

  • Teaser image for solutions company size enterprise

    Solutions

    Enterprise

    Quickly capture rich, video-based feedback from customers, prospects, employees, and more to innovate and build exceptional brand experiences.

  • teaser image for solutions customers mid-market

    Solutions

    Mid-market

    Quickly capture rich, video-based feedback to increase speed-to-market, adapt to changing customer needs, and grow into world-class brands.

  • teaser image for solutions startups

    Solutions

    Startups

    Capture rich, video-based feedback to make decisions with confidence, ensure product-market fit, and accelerate innovation and growth.

  • teaser image for solutions small business page

    Solutions

    Small business

    Drive growth and innovation through fast, remote customer feedback that anyone on the team can access to create customer-centric products and experiences.

  • Test process

    Services

    Insights Services

    Leverage our team of experts to perform end-to-end research on your behalf.

  • usertesting guide image for "keeping score: the value of ux benchmarking for executives

    Services

    Consulting Services

    Embed customer feedback and insight into your decision-making with our expert guidance in experience research.

  • teaser image for benchmark experiences page

    Services

    Experience measurement

    Benchmark your experiences using QXscore

  • Image for solutions - pro-services - audience services

    Services

    Audience Services

    Gain a fresh perspective from hard-to-reach users—selected for your business needs.

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Unlock your customer insight ROI

Discover the hidden ROI of your customers' insights. Book a meeting with our Sales team today to learn more.